The growing number of cyber threats across the globe have caused many IT service providers to strengthen their security posture. Despite this positive trend, there are some chronic problems that plague countless MSPs. Luckily, most of these are simple to remedy.
They give their customers timely advice; but those same security-focused companies don’t listen to themselves. They fail to audit themselves or put themselves through their own onboarding process; which means that security risks go undiscovered for far too long. The answer to this challenge lies in auditing your own company. Verify that all policies and software tools are deployed to 100% of your company machines.
However, a critical leadership principle is to make sound and timely decisions. The reality is that there is no perfect, bulletproof cybersecurity plan. Your first plan may have gaps and missing pieces. Software components may fail, and you may make mistakes. But if you have based your decisions on logic, research, and wisdom, you will learn from (and improve on) your initial failure.
User education and training is an important part of a security stack, which will reduce human error. But your goal should be to layer both employee training and email security in tandem. A quality email security solution will block harmful emails, thus providing the user with significantly fewer opportunities to click a bad link. In other words, email protection first. Education second.
As you become more security savvy, you must make sure you build on a solid foundation. Address each of these common challenges, and become a much more cyber ready company.